This Privacy Policy explains how Frakt Haulage UK ("we", "our", "us") collects, uses, shares, and protects any personal information you provide through our website, frakthaulageuk.com. We are committed to safeguarding your privacy and ensuring your data is handled securely and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may update this policy from time to time. We recommend checking this page periodically to stay informed about any changes.

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1. Information We Collect​

We may collect the following information when you interact with our website or contact us:

• Full name and job title

• Company name and business address

• Contact details (email address, telephone number)

• Demographic information such as postcode or service area

• Details of logistics or haulage service requirements

• Communications you send us via email, phone or forms

• Website usage data via cookies and analytics tools

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2. How We Use Your Information

We collect and process your data for the following purposes:

• To respond to your enquiries and provide quotations

• To fulfil logistics and haulage service requests

• To manage internal records and contracts

• To comply with legal and regulatory obligations

• To send you updates, offers or service notifications (only with your consent)

• To conduct market research or request feedback

• To improve our website, services, and customer experience

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3. Data Sharing

We do not sell or lease your personal data to third parties.

We may share your information with:

• Trusted logistics partners or subcontractors (e.g. hauliers from Haulage Exchange) in order to fulfil your requested services

• Service providers who support our business operations, such as IT hosting or CRM tools

• Regulatory authorities if required by law or to protect our legal rights

All third parties are contractually obliged to protect your data and use it only for the intended purposes.

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4. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy, or to comply with legal and accounting requirements.

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5. Security of Your Data

We are committed to ensuring that your personal information is secure. We have implemented appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction.

These include:

• Secure servers and encrypted storage systems

• Restricted access to authorised personnel only

• Regular security reviews and updates

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6. Cookies and Website Analytics

We use cookies and analytics tools to enhance your browsing experience and understand how visitors use our website.

Cookies allow us to:

• Monitor website traffic and performance

• Analyse user behaviour to improve our content and structure

• Remember user preferences for faster navigation

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Cookies do not give us access to your device or any data you haven’t chosen to share.

You can accept or decline cookies via your browser settings. Disabling cookies may limit some website functionality.

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7. Links to Other Websites

Our website may contain links to external websites. Once you leave our site, we are no longer responsible for how your data is handled on those sites. We advise reviewing the privacy policies of any external websites you visit.

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8. Your Data Protection Rights

Under UK GDPR, you have the following rights:

• To access the personal data we hold about you

• To correct inaccurate or incomplete data

• To request the deletion of your data

• To restrict or object to certain types of processing

• To request data portability in a commonly used format

• To withdraw consent for marketing communications at any time

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To exercise any of these rights, contact us at:
📧 enquiries@frakthaulage.co.uk

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9. Contact Us

If you have any questions about this policy or how we handle your data, please contact:

Frakt Haulage UK
📧 enquiries@frakthaulage.co.uk
🌐 Website: www.frakthaulageuk.com